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Timbertrove Delivery Information

We accept payment in Euro, through Mastercard, Visa, Visa Debit, Delta or Electron.

Sales Tax: VAT is included in all prices shown.

For smaller items we can organise delivery with GLS throughout Ireland, Northern Ireland and Great Britain. We aim to despatch all orders within 5-7 working days, provided it is in stock. However if part of an order is out of stock, one of our sales team will contact you. For any urgent orders contact our sales office.

While we do our best to keep all of our products on the website in stock, occassionally an item may sell out due to demand. We will endeavour to bring it back into stock as soon as possible. 

Gift Vouchers purchased online are delivered through standard post.

 


Delivery Options

Note we have 4 delivery methods available to our customers: 

1. Collection

Our office and showroom is located in Killakee, Rathfarnham, Dublin 16. If you would like to collect your purchase when processing your order enter in the offer code box the word “collection”. Please allow approximately 4-7 working days for your order to be ready.  A member of our team will be in touch to inform you of when your order will be ready for collection.

2. Free Shipping for Supply and Fit Products

Some of the products on our website include a supply and fit service in the greater Dublin area (see map above). For orders outside the greater Dublin area, contact our sales team for a quote.

Once you have made a purchase, a member of our team will be in touch to organise a suitable time for delivery and fitting. Please allow approximately 7-15 working days for delivery (depending on product) we will be as efficient as possible in getting your order despatched.

Please note that all products for supply and fit require a clear and level site, with side entrance access (no overhead height restrictions). If you have any questions please contact our sales office.

3. Small Items, courier service up to a weight of 30kg  

There is a flat delivery fee of €15.00 per order however the package size can be up to 600mm x 600mm x 600mm, maximum weight 30kg, a few items can fit in one package. If you are looking to buy a number of items or have any questions please give us a call or email us. For small Items we deliver through our partner GLS. 

4. Large/Bulky items

Large/Bulky items that are not suitable for delivery through the normal channels are delivered within the greater Dublin area, at a charge of €35.00 per load.

We offer a front door delivery service from Monday to Friday. A member of our team will be in touch to inform you of when your order will be delivered. We cannot guarantee delivery at a particular  time.