Timbertrove Delivery Information
Delivery Options
We have 5 delivery methods available for our customers:
1. Collection
Our office and showroom is located in Killakee, Rathfarnham, Dublin 16. If you would like to collect your purchase please select "collection" when processing your order. Collection times are dependant on your product's stock status. Please allow approximately 2-5 working days (*2-3 weeks during peak times*) for your order to be ready. A member of our team will be in touch to inform you of when your order will be ready for collection.
2. Free Shipping for Supply and Fit Products
Some of the products on our website include a supply and fit service in the greater Dublin area (see map below). For orders outside the greater Dublin area, contact our sales team for a quote.
- Garden Sheds
- Treehouses / Playhouses
- Side Gates
If you have chosen to purchase your product with a supply and fit service, you can avail of your free shipping by selecting the "Supply & Fit Service" in the Delivery section during checkout.
Once you have made a purchase, a member of our team will be in touch to organise a suitable time for delivery and fitting. Please allow approximately 1-3 weeks (*4-6 weeks during peak times*) for delivery depending on the product - we will be as efficient as possible in getting your order despatched.
Please note that all products for supply and fit require a clear and level site, with side entrance access (no overhead height restrictions). If you have any questions please contact our sales office.
3. Small Items, courier service up to a weight of 30kg
There is a flat delivery fee of €12.00 per order however the package size can be up to 600mm x 600mm x 600mm, maximum weight 30kg, a few items can fit in one package. If you are looking to buy a number of items or have any questions please give us a call or email us.
4. Large/Bulky items - Greater Dublin Area
Most of our products are Large/Bulky items, we offer a front door / curb side delivery within the Greater Dublin Area (see map below) for the below items. Prices vary depending on location, price is calculated at checkout.
- Fencing Panels & Trellis
- Garden Furniture/Planters
- Timber /Concrete Posts / Decking
- Gates
- Storage Units
When processing your order, please choose North Dublin, South Dublin or Greater Dublin Area relative to your desired delivery address. Delivery times are dependant on your product's stock status. Deliveries are expected within 1-2 weeks/*2-3 weeks during peak times*.
We offer a front door / curb side delivery service, Monday to Friday. Please Note: Items are not installed or carried into the property. A member of our team will be in touch to inform you of when your order will be delivered. We cannot guarantee delivery at a particular time.
5. Large/Bulky items - Ireland
For Large/Bulky items outside Dublin, we offer a pallet delivery service with a third party company. This is a curb side delivery, items will be delivered on a pallet and the pallet and packing will be left with the customer.
There are two pallet size options available -
Standard Pallet: Base: 1m x 1.2m, Height 2m, Max weight 1000 kilos
Large Pallet: Base: 1m x 2.4m, Height 2m, Max weight 1000 kilos
Every order is different and will be packed as efficiently as possible to maximise pallet space. Please contact us if you have questions on our pallet deliveries and which size is suitable for your order. If you order multiple products that will not fit on one pallet, additional pallets will be required with an additional cost.
Deliver times are dependant on your products stock status.
